Betjii Privacy Policy — How We Handle Your Personal Data

1 Introduction

Betjii is committed to protecting the privacy of every player who uses the platform. This privacy policy explains how betjii collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with the betjii platform in any way.

This policy applies to all betjii services, including the website at betjii.vip, the betjii mobile app, and any other service operated under the betjii brand. By registering on betjii, you confirm that you have read and understood this privacy policy and that you consent to the collection and use of your data as described here.

Betjii takes its responsibilities under applicable data protection laws seriously. If you have any questions about how your data is handled, the support team is available 24/7 and will respond to privacy-related enquiries promptly.

2 Data We Collect

Betjii collects personal data in three main ways: information you provide directly, information collected automatically when you use the platform, and information received from third-party service providers. The table below summarises what we collect and why.

Betjii does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Use Your Data

Betjii uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The main purposes are:

• Creating and managing your betjii account, including verifying your identity and age.
• Processing deposits and withdrawals via bKash, Nagad, and Rocket.
• Providing customer support and responding to your enquiries.
• Detecting and preventing fraud, money laundering, and other illegal activity.
• Complying with legal and regulatory obligations, including anti-money laundering requirements.
• Sending you account-related notifications such as deposit confirmations and withdrawal updates.
• Sending promotional offers and bonuses if you have opted in to marketing communications.
• Improving the betjii platform based on how players use it.
• Enforcing the betjii terms and conditions and resolving disputes.

Betjii will never use your data for purposes that are incompatible with the reasons it was originally collected. If betjii needs to use your data for a new purpose, you will be notified and, where required, your consent will be obtained before any processing begins.

4 Legal Basis for Processing

Betjii processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to operate your account and deliver the services you have signed up for.
• Legal obligation — betjii is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests — betjii has a legitimate interest in detecting fraud, securing the platform, and improving its services, provided these interests do not override your rights.
• Consent — where betjii relies on your consent to process data, such as for marketing communications, you have the right to withdraw that consent at any time.

5 Data Sharing

Betjii does not sell your personal data to any third party. However, betjii may share your data with trusted third parties in the following circumstances:

• Payment processors — betjii shares necessary transaction data with bKash, Nagad, Rocket, and other payment service providers to process your deposits and withdrawals.
• Identity verification providers — betjii uses third-party KYC services to verify player identities. These providers receive only the data necessary to complete the verification.
• Fraud prevention services — betjii may share data with fraud detection and anti-money laundering service providers to protect the platform and its players.
• Regulatory authorities — betjii may be required to share data with government bodies, law enforcement agencies, or regulators where required by law or court order.
• Technology providers — betjii uses third-party hosting, analytics, and customer support tools. These providers process data on betjii's behalf and are contractually required to handle it securely and in accordance with this policy.

All third parties who receive betjii player data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared. Betjii does not permit third-party service providers to use your data for their own marketing purposes.

6 Cookies and Tracking

Betjii uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit betjii.vip.

• Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use betjii.
• Functional cookies — remember your preferences such as language settings and login status.
• Analytics cookies — help betjii understand how players navigate the platform so that the experience can be improved over time.
• Security cookies — used to detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some parts of the betjii platform from working correctly. Betjii does not use third-party advertising cookies or share cookie data with advertisers.

7 Data Retention

Betjii retains your personal data for as long as your account is active and for a period after account closure as required by law. Specific retention periods are as follows:

• Account and identity data — retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records — retained for a minimum of five years from the date of each transaction.
• Support communications — retained for two years from the date of the last interaction.
• Technical and usage data — retained for up to 12 months from collection, after which it is anonymised or deleted.

When data is no longer required and the retention period has expired, betjii securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Rights

As a betjii player, you have the following rights over your personal data. To exercise any of these rights, contact the betjii support team. Requests will be acknowledged within 48 hours and resolved as quickly as possible.

9 Data Security

Betjii implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and betjii's servers.
• Encrypted storage for sensitive personal and financial data.
• Access controls that limit which betjii staff can view player data, based on their role and need.
• Regular security audits and vulnerability assessments of the betjii platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a data breach that is likely to affect your rights or freedoms, betjii will notify affected players as quickly as possible and take immediate steps to contain and investigate the incident.

10 Children's Privacy

Betjii is strictly an adult platform. The service is not directed at or intended for use by anyone under the age of 18. Betjii does not knowingly collect personal data from anyone under 18 years of age.

If betjii discovers that a player is under 18, the account will be closed immediately and any data collected will be deleted in accordance with applicable law. If you believe that a minor has registered on betjii, please contact the support team immediately so the matter can be investigated and resolved.

11 Changes to This Policy

Betjii may update this privacy policy from time to time to reflect changes in the platform, legal requirements, or data processing practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect how your data is used, betjii will notify registered players via the contact details on their account before the changes take effect. Continuing to use betjii after a policy update constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way betjii handles your personal data, please get in touch with the support team. All privacy-related enquiries are treated with priority.

• Live chat: available directly in the betjii platform after logging in.
• Email: [email protected]

For questions about the betjii terms of service, visit the Terms and Conditions page. For information about responsible gaming tools, visit the Responsible Gaming page.